UK government technology interoperability is far from easy

When you think about it, it is an obvious requirement

The problem statement

  • can speak over public/private telephony — mostly*
  • can email (including attachments) — mostly*
  • can video conference (if they both use the same platform) — mostly*
  • can free text chat (if they both use the same platform) — mostly*
  • can’t live edit the same document (even if the same platform)

Then it gets harder

  • people in MOJ Digital & Technology use macOS devices with Google G-Suite
  • others in the main central bit of MOJ (bulk of the user population) use outsourced-managed Windows devices with Microsoft Office 365
  • people within Prisons & Probations use a different outsourced-managed Windows device solution with Microsoft Office 365 but also a bunch of on-premise

Then it takes a step sideways

Interoperability is the name of the game

Zoom

The tip of the first of many spears

Even more caveats

Slack

Single platforms aren’t that great (best of breed versus all-in-one suites)

What could the future look like?

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The thin blue line between technology and everything else. joelgsamuel.com

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Joel Samuel

Joel Samuel

The thin blue line between technology and everything else. joelgsamuel.com

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