UK government technology interoperability is far from easy

When you think about it, it is an obvious requirement

The problem statement

  • can speak over public/private telephony — mostly*
  • can email (including attachments) — mostly*
  • can video conference (if they both use the same platform) — mostly*
  • can free text chat (if they both use the same platform) — mostly*
  • can’t live edit the same document (even if the same platform)

Then it gets harder

  • people in MOJ Digital & Technology use macOS devices with Google G-Suite
  • others in the main central bit of MOJ (bulk of the user population) use outsourced-managed Windows devices with Microsoft Office 365
  • people within Prisons & Probations use a different outsourced-managed Windows device solution with Microsoft Office 365 but also a bunch of on-premise

Then it takes a step sideways

Interoperability is the name of the game


The tip of the first of many spears

Even more caveats


Single platforms aren’t that great (best of breed versus all-in-one suites)

What could the future look like?




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Joel Samuel

The thin blue line between technology and everything else.

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